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Keeping the meeting monsters at bay — preventing personal attacks

Keeping The Meeting Monsters At Bay — Preventing Personal Attacks

You remember these people for the wrong reasons.

They are the monsters who hurt others with insults, ridicule, and sarcasm. They bully. They threaten. They attack.

And that ruins your meeting.

Personal attacks are unacceptable because if one person is being hurt in your meeting, everyone else feels it. As a result, the participants retreat into making safe and generally useless contributions.

So, how do you respond to attacks?

First, take a big breath. Grab your courage. And then use one of the following approaches.

Approach 1: Speak to the group

Respond to a hostile remark by making a general comment. Look at the middle of the group and say:

«Just a moment. Let’s pause here to calm down. I can tell we’re upset about this. And we want to find a fair solution for everyone.» (Take slow deep breaths and relax to model calming down.)

After saying this, pause a moment to let the group respond. Often, someone else will support your request. Then continue as if everything were normal.

Avoid looking at the attacker when speaking to the group. Making eye contact acknowledges and returns power to the attacker.

Approach 2: Explore for the cause

Sometimes people throw insults from behind an illusion of presumed distance. You can respond by calling for an explanation. In this case say:

«Pat, you seem upset with that.»

«Tony, you seem to disagree.»

«You seem to have reservations about this.»

I realize these statements may sound like naive responses to an insult. However, such understated responses improve the situation because they sound less threatening, feel easier to deliver, and preserve the other person’s self-esteem. Realize the attacker may have viewed the attack less seriously than it sounded.

These statements also transfer the focus from the target to the attacker’s feelings. And this is what you need to talk about in order to resolve the dispute.

After you speak wait for the attacker to talk about what caused the attack.

If the attacker continues with hostile remarks, interrupt with:

«Excuse me, we need to respect each other. And I wonder what makes you feel upset over this.»

«Excuse me, we heard that. Now, what makes you feel that way?»

«Excuse me, I’m interested in hearing what your concerns are.»

Approach 3: Call a break

If the first two approaches fail to end the attacks, then call a break or end the meeting. This will give you a chance to meet privately with the attacker, rewrite the agenda, rebuild communication, and (if appropriate) schedule another meeting without the attacker.

You could say,

«We seem to be at an impasse. I want to take a break so we can calm down.»

«This hostility makes it impossible to get any work done. So, I’m adjourning the meetings. We’ll work on this later and then reconvene at another time.»

«We need to work on this outside of the meeting. So let’s adjourn.»

Note that some people use anger to intimidate others into cooperating with them. If you adjourn the meeting, you will have to meet with the attacker to resolve the conflict.

Meetings are a forum for finding solutions, making decisions, and reaching agreements. When you apply these approaches to disruptions, you will maintain the productive environment necessary to accomplish your goals.

This is the seventh of a seven part article on Monsters in Meetings.

How to select a professional web, graphics and sign designing company

How to Select A Professional Web, Graphics and Sign Designing Company

Online presence has become mandatory for all businesses because of the ever-increasing popularity of the internet. New innovations such as blogging, tweeting, and social networking have revolutionized the concept of online marketing. Owning a website has become a necessity – a basic requirement, not a thing to boast about.

As there are a number of websites competing with each other to grab the users’ attention, the design of the website has to be elegant and visually pleasing. How can one find a good web design company from a large number of competitors? If you own a business and would like to be online as well, you can find excellent options for professional graphic design and web design.

The following tips would help you in selecting a good and reliable web design company that employs professional web designers.

Check The Company Website

There are many things that one can learn from the website of a web design company. You can find the websites of web design companies in your local area by searching the internet with some simple keyword phrases such as «Houston graphic designer» or «small business website design Houston». You will find a number of websites. Take time to check and analyze the design of each and every website. Select the ones whose websites you find most suitable to your ideas or the ones that you like the most.

Check The Portfolio

Most of the websites will have a portfolio page. It contains details of the websites designed by the company. It is better that you visit all the websites listed there. If the designs of a particular web design company are consistently good, then you can proceed to contact the company.

Web Design Versus Graphic Design

One has to check the services offered by the company. Is it just a web design company alone or does it offer both web-design and graphic-design services? If you run a business, it is better you select a company that offers both web-design and graphic-design services – more so if you run a small or medium business or if you are planning to start a new business. You will need a company logo, business signs, brochures, and business cards, apart from a neatly designed website. A company that has expertise in both web designing and graphic designing can function as a one-stop shop for your design needs. Selecting such a company is both time saving and cost effective.

Technical Aspects

Once you have made a short list of graphic designers and web design companies, you have to enquire about certain technical aspects. For web design, it is important to get a complete picture of web hosting and other marketing support activities such as search engine optimization and online marketing. Some companies offer free web hosting for the first year.

You also need to check whether you will get the copyright of the design and content of the website. Different web design companies have different practices in this aspect. From the customer point of view, it is always better to own the rights of your website and other company designs.

Payment

Never pay in full in advance. It is in fact better not to pay anything in advance till you see the first proofs. If you pay in advance, and you do not like any of the designs, then you may not get the advance back, even if you do not use the designs. You should pay an advance only if you like the first proofs.

How to use a hosted dialer to increase sales capacity

How To Use A Hosted Dialer To Increase Sales Capacity

Every company that works with different kinds of sales would be able to reach a better result if they had a hosted dialer in their office. There are many reasons why this is an effective solution and one of the main reasons why this works so well is that it helps every person who works in the company to make many more calls to potential new customers on a daily basis.

A hosted dialer is something that every call center should invest in as soon as possible. Statistics shows that this solution helps every co-worker to make 350+ calls every day, which can be compared to 80 calls which is usually made when a co-worker has to call manually.

More leads usually means the company will get more sales and that is exactly what any company wants and needs to make the business run smoothly.

Another reason why a dialer is a good thing to invest in is that there is a predictive dialer available which predicts when you should call and who you should call in order to reach an increased number of sales. This is a great way to earn more money without having to hire more staff.

This solution also offers a possibility to respond to all leads much quicker than you’ve been able to do before. This will of course make your company look like a good alternative and the result will be many more sales eventually.

The best thing you can do as a company owner is to give this a shot. You can use a free trial if you would like to try this out before you buy it. As soon as you’ve seen with your own eyes that this actually works very well you can order your own hosted dialer for your company and watch increased results quite quickly.

There are many dialing tools to choose between and the best thing you can do for your business is to take a look at them all and decide what will be the most effective one for you and your situation. Whether you’ve running a big business or a smaller one this might be what you’ve been looking for.

Increase the daily number of calls right away and watch the number of sales grow right away. This will help owners of small and big companies save time as well as money and it’s easy to teach the co-workers how to use it.

Hvmm 2010 — how are they going to pull this off

Hvmm 2010 — How Are They Going To Pull This Off

Do you have a Trading trainer?
In all aspects of life it often makes sense to have a trainer, mentor, coach…(whatever you want to call them) to help you with things like losing weight, doing your taxes, you name it. Trading is no different.  One of the biggest hurdles to finding the trading strategy and system that’s right for you, is truly understanding the method backwards and forwards. No matter how simple a system is, if you’re not properly trained, it’s just not going to work for you.  Once you’re trained and you’ve done your backtesting, trading can start to feel effortless.
These steps seem easy enough, but often in-depth training involves travel — booking a flight, renting a car, finding a hotel, taking time off work — and it can add up. Apparently the guys over at the High Velocity Market Master camp have found a way around this…
See how:
==> Sign-up for the HVMM Webinar here
I’m interested to see how the guys are going to pull this off.  They’re giving all the details of the virtual training event this Wednesday, March 10th at 12:00pm EST/ 9:00am PST/ 5:00pm GMT, plus revealing the brand new HVMM 2010 system.
I’ll see you there.  I have my list of questions ready for their trainers to see if they are up to the university caliber.
==> Sign-up for the HVMM Webinar here
If you’ve already reserved your spot, then catch this sneak peek at how one of their trainers puts the HVMM 2010 to the test on the EURJPY:
==> Go to HVMM Blog page

High Velocity Market Master 2010
It’s here. The next generation of simple, successful, results-oriented trading Forex, Futures, Stock & Options markets in both day and swing time frames. Increased win/loss percentage, more intuitive software, and the best support in the industry make the HVMM 2010 the ‘go-to’ solution if you’re really looking for that edge!
Even better, we’re adding an insurance policy on top… 2-day live, virtual training.
Sure, video training may work for some people… but let’s face it, not everyone learns the same way. Some traders learn the best when they’re being taught live (me included!).
Of course, the drawbacks to receiving this type of instruction is that you’re normally forced to physically go to a classroom, meeting place, or hotel to experience this university caliber instruction.
What if you could skip the headaches of booking flights, hotels and time off of work and still get the same level of live training? Impossible? It was until now!
Coming very soon, we’re hosting a live, streaming feed of our very first 100% virtual 2-day training event!
You’re going to love it — no travel arrangements necessary, no extra time or financial expense needed — you can save a tidy sum and still get the same type of classroom instruction by catching it all online.
Best of all, this is the premier of the HVMM 2010… the «next» evolution of HVMM. You’re learning the newest and most powerful system to date as we kick of this first virtual training release AND the exciting debut of the HVMM 2010.
Swing by this webinar to hear all about the newest upgrades to the system, see some simple ways on how you can INCREASE your winning edge, hear some never-revealed ‘tricks,’ and obtain the action-packed curriculum of this upcoming live 2-day virtual training event.

Hydroponic nutrients help your plants grow big and strong

Hydroponic Nutrients Help Your Plants Grow Big And Strong

Without proper nutrition, all living things eventually will die. This is certainly true of plants grown indoors, that rely on fertilizers for food. If you practice hydroponics or aeroponics as a form of indoor gardening, then you know that the plant food appropriate for this type of gardening system is called nutrient.

There are a wide variety of hydroponic nutrients available, and they are suited to the type of plants you are growing as well as the plant’s stage in their life cycle. Advanced Nutrients and Bcuzz offer several good varieties of hydroponics nutrients. Advanced Nutrients offers a range of hydroponic nutrients suitable for different plant performance needs. They make base fertilizers which are suitable for use as plant nutrition.

The Advanced Nutrients called Sensi Bloom encourage your plants to produce a wealth of flowers, which is important if you are growing plants for their flowers, or if you are growing plants that require many flowers to produce a better yield of produce, such as tomatoes. Advanced Nutrients also offers an organic product called Iguana Juice hydroponic nutrients. This plant fertilizer helps to produce plants with strong branches and a large root system. Advanced also offers fertilizer additives for specific purposes to enhance certain aspects of your plants. Big Bud is one of the most popular additives, and as the name suggests it focuses on the flowers of your plants, increasing the size and number of flowers they produce. Bcuzz is another hydroponics nutrients provider that offers a complete line of plant food. Bcuzz comes in several different varieties. One popular one is their Bloom Stimulant. This nutrient helps increase the flower cell production in your plants, and it helps to increase the sugar molecules in flowers.

This is important if you are growing fruiting vegetables such as tomatoes, or fruits like strawberries, both of which taste better when they are sweeter. Bcuzz also makes a wonderful Foliar Boost, which is an organic product. This fertilizer is used to increase and improve the leaves and root zone of your plants, which is important if you are growing vegetables such as lettuce or ornamental plants such as hostas, where the focus is on the leaves. A Growth Stimulant is also available from this same company. It provides a proprietary mix of proteins, amino acids, aqua-bacterias and micro-nutrients that bring your plants to the peak of perfection in size. These are just a sampling of the superior hydroponics nutrients that are available to help your plants reach staggering proportions quickly.