Записи с меткой «global»

HOW CAN OUTSOURCING LIVE CHAT SUPPORT SERVICE INCREASES SALES?

Today, e-business has become a popular trend to promote business online. To meet the competition of online market, it is obvious to promote your business using e-marketing tools. A number of business activities are commonly being outsourced to have the benefits of online world. A competitive field that is successfully being outsourced is customer care.

Customer care works to add a personal touch in your business activities and now, it has become a significant part of organizations. Online businesses also offer customer care to provide solutions online. Live chat support is a comprehensive part of customer care.

Surprisingly, the e-customer care support industry has become largely dependent on live chat facility. Here are some important points that emphasize on the perception that live chat outsourcing increases sales.

•    Live chat support outsourcing increases sales to 25 to 35 percent. That is because, live chat operators not only provide solutions to the problems , but also, suggest using newer services or goods that provokes interest in the customer
•    Live chat operator can deliver 70 percent of the information with the help of  previously answered queries and can simultaneously deal 4 recipients
•    Through live chat outsourcing, it is obvious that productivity is affected positively. By having operators all the time for clients, it is a best practice to build confidence and credibility which is directly related to sales
•    Live chat outsourcing can bring in huge sales by cutting the cost of the expenses previously usd for telephonic communication
•    Live chat outsourcing offers 24/7 access to your clients’ world wide that means having a global market with in your approach
•    Live chat outsource enables easy access to trained and efficient operators that means no more wasting money on training an e-team or live chat operators staff.

Businesses are not about making money, it’s about building credibility among your clients and potential customers, it merely depends on profit generation, it depends on how satisfied your customers are from your services?

Live chat outsourcing is a tool that can help your e-business to groom and flourish, by meeting the needs of e-marketing.

How Business Directory Can be Helpful to increase business

The business directory is a concept to communicate various businesses around the world in a single place. There are many business directories available on internet that helps users to find out the business in their local area and the business which they want.  You can get opportunity to find the business of your choice and in the location that is specified by you in a business directory. For the business owners, the business directory is a customer attracting tool. Business owners place promotion of their business to the business directory. General public will search for the services they want, and may find your business listing proper for them, by this way your business can grown more and more.

We are going to explore the advantages of business directory for the business owners. The facility of listing their business online is very nice for any business owners. There are many websites that provide you such facility for free or charging you affordable money. You can also get a chance to promote your own business to the world and get more sales and more profit.

The first advantage that you can find is to promote the advertisement of your business to the world! You can promote your ad to the global customers by placing it on the business directories. You can attract global public towards your business by listing your business to the business directory. You can upload each information about your company such as name, location, contact number, detailed description of your products and also prices of them. You can add information in a professional manner in the business directory.

Another good advantage is the targeted audience. You can categorize your business on the business directory. Choosing the appropriate category is important step in order to publish it on the web. If you choose wrong category, you may get more people to your business but they may not buy anything from you. Choose right category of your business when you place the information of your business on the internet business directory. Categorized listing will always give the right traffic of customers to your business and help you a lot to increase your business.

You can also post various promotional offers by your business on the web directory. When you promote offers, be sure to remove them when they are expired or you don’t have enough stock of the specified product. The promotional and selling offers are nice ways to attract buyers. Post various offers advertise on your listing of business directory and get more number of buyers to your business.

You can also keep track of the market by using the news alerts given by the business directory. Whenever something new is announced, you get information about it from the business directory. When you register to the business directory, the doors for your success are open for you! There are so man advantages offered by the business directory for you and you can utilize them in order to increase your business and earn more profit.